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BUSINESS PROCESS MODELLING TUTORIAL HOW TO
What are your thoughts on how to analyze a business process? And what is your opinion on how business processes are an integral part of business architecture via the Value Streams? (How to define a process model and how to reengineer a process are topics for a separate insight.) It may involve a variety of remedies based on what emerges from the business process analysis. Once you understand the fundamental process flow characteristics, determining an approach to how to improve a process comes next.

Bottlenecks – where available capacity is lower than the demand from the next process step.Hence it is important to identify the constraints through an in-depth business process analysis. Identifying the Constraints of a Process: Each process will have some inherent constraints, which in turn will make the process sub-optimal and cause it to underperform. Improving the capacity helps enterprises generate more with less and the following are some of the levers for increasing and optimizing the capacity of a business process. The capacity is the amount of input that can go into or the amount of output that can be created by a process, while holding resources and time steady. The understanding of the capacity of a business process is a key parameter in process analysis. Some of the key concepts for analyzing a business process: The Capacity of a Process: Inputs/Outputs – The inputs that are transformed in a process leading to the outputsĪnalysis of a Business Process: How do you analyze a business process.Task – The lowest level of granularity in a process flow, a task is self-contained action, performed by an actor or the system.An example could be a prospect filling in “Attend a webinar” form on a website as a part of the “Website conversion” sub-process. Activities – An act completed by a user or the system as a part of the process.An example could be “Website conversion” within the “Prospect to Customer” major process Sub-Process – A logical and complete process within a major process that lends itself to a hierarchical decomposition.An example could be “Prospect to Customer” process flow

